Account Monitoring
uman continuously monitors your customer relationships and alerts you to health issues early — so you can act proactively instead of reactively.
How uman protects your customer relationships
From signal detection to recovery action — proactive account management
Continuous health signals monitoring
uman continuously tracks health signals across your customer base — engagement patterns, conversation sentiment, and relationship dynamics. Combined with external signals like news, leadership changes, and financial indicators, you get a complete picture of account health.
- Engagement tracking
- Sentiment analysis
- External signal monitoring
Early churn risk detection
Before customers show obvious signs of leaving, uman detects subtle warning signals. Declining engagement, negative sentiment shifts, or organizational changes that might impact your relationship — all flagged early so you can act before it's too late.
- Risk scoring
- Trend analysis
- Early warning alerts
Proactive account alerts
Receive timely alerts when account health changes. Each alert includes context: what triggered it, the potential impact, and recommended actions. No more surprises — you'll know about issues before they become problems.
- Real-time notifications
- Impact assessment
- Action recommendations
Guided recovery actions
For at-risk accounts, uman suggests specific recovery actions based on what's worked before. Identify the right stakeholders to engage, craft the right message, and track your recovery efforts — all in one place.
- Recovery playbooks
- Stakeholder targeting
- Progress tracking
Trusted by sales teams worldwide
See how leading companies are transforming their sales process with uman
After a meeting uman tells you there is also offering A, B and C that you didn't discuss but are still an opportunity. That works really well.
Why sales teams trust uman
- Continuous monitoring across all accounts
- Early churn risk detection before renewal
- Sentiment analysis from conversations
- External signals like news and leadership changes
- Proactive alerts with context and impact
- Guided recovery actions that work
- Track health trends over time
- Seamless CRM integration
Prep like a machine, sell like a human
Let AI handle the research and prep work — you focus on building relationships and closing deals.
Frequently asked questions
Everything you need to know about uman.
What if I need custom integrations or features?
Enterprise customers can request custom integrations and features. We work closely with large organizations to ensure uman fits seamlessly into their existing tech stack and workflows.
Does uman work for account management, not just new sales?
Yes! uman is designed for the full customer lifecycle. Account managers use features like health monitoring, cross-sell opportunity detection, and customer meeting preparation to grow existing accounts — not just win new ones.
How does pricing work?
uman offers flexible per-seat pricing with volume discounts for larger teams. We have plans for individual sales reps, small teams, and enterprise organizations. Contact us for a custom quote based on your team size and needs.
What makes uman different from other sales tools?
uman is built specifically for complex B2B sales — not just lead generation. We cover the entire sales cycle: prospecting, meeting prep, deal coaching, CRM updates, and account management. Most importantly, our AI understands your specific products and customers.
Is my data secure?
Absolutely. uman is SOC 2 Type II certified and GDPR compliant. We use AES-256 encryption for all data at rest and in transit. We never share your data with third parties, and you can request deletion at any time.
How does uman integrate with my existing CRM?
uman connects with HubSpot, Salesforce, MS Dynamics 365, and SAP CRM through secure OAuth authentication. Once connected, data syncs automatically — meeting notes, deal updates, and activity logs are pushed to your CRM without any manual data entry.